Terms

                                                Terms and Services of Sales

  • No returns or exchanges allowed.

  • Please note that taxes will apply to any purchase made through the HWN webstore.

  • Refunds, credits, exchanges, and returns are not permitted under any circumstances.

  • HeatWave Network is not responsible for any accidental, mistaken, or incorrect purchases.

  • If a purchase is made without a sales representative present, the sale will be considered void, and a refund may not be issued. 

  • Purchases are only accepted in United States Dollars (USD). 

  • By completing the purchase, you acknowledge that you are fully responsible for and in control of the transaction, and you agree to the terms.

    How to Claim Purchases and Next Steps
    If there is any packages or memberships issues or purchasing issues please get in contact with our HWN Finance Team.  In the case of you making a purchase within the HWN webstore and don't receive your corresponding items that was purchase please provide evidence of purchase and open a ticket (link below).  Once you buy any pack you will receive a role within HQ you will create a donation ticket within HQ and Finance team will be there to help you receive all your perks you have purchased.